FULFILLMENT POLICY

Last Updated: December 2025

Eastern Oriental Rugs ships physical rugs using third-party shipping carriers.

Order Processing

Orders are typically processed within 1–5 business days after payment confirmation.

Processing times may vary due to inventory verification, handling requirements, or order volume.

Shipping

Shipping costs are calculated at checkout unless otherwise stated.

Delivery times are estimates only and are not guaranteed.

Tracking information will be provided when available.

Fulfillment & Risk Transfer

Once an order has shipped, responsibility transfers to the carrier.

Eastern Oriental Rugs is not responsible for delays, customs holds, weather issues, or carrier disruptions.

Address Accuracy

Customers are responsible for providing accurate shipping information. Orders returned due to incorrect or incomplete addresses may incur additional shipping charges.

Eastern Oriental Rugs